FAQ

Ask Often

Common Problem

  1. On our website, browse for items that interest you and add them to your shopping cart.
  2. Click the shopping cart icon to view and edit your selections.
    Click Checkout and follow the simple steps to complete the purchase process.
  1. We offer easy returns and exchanges. If you are not satisfied with your purchase, please contact our customer service team within 7 days of receiving the item.
  2. Items must remain unused and in their original packaging and we will process a refund or exchange for you.
  1. In “My Account” you can check the status of your order and get order tracking information.
  2. Once your order ships, you will receive an email notification with a tracking link.

Yes, we offer international shipping. Please select your country at checkout and we will calculate accurate shipping costs for you.

You can contact our customer service team through the contact page on our website or by emailing support@petskirt.com. We will respond to your inquiry as soon as possible.

On each product page you will find detailed sizing guides. Please measure your pet and refer to the guide to ensure you choose the right size.

Our products are carefully selected to meet relevant pet health and safety standards. We are committed to providing high-quality, safe and reliable merchandise to ensure your pet receives the best care and experience.

If you need to cancel or modify your order, please contact our customer service team as soon as possible. If your order has not yet shipped, we will do our best to accommodate your needs.

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