Track Orde

Track

Track My Package

Check the order status in the account to see if it has been shipped, then check the email or the shipping order on the account, enter your shipping number to continue the query. For example: RG017001606CN

Help

Need Help?

Please check the tracking number in your email for the tracking number on your individual order. If you have any questions, please contact customer service for processing!

It is possible that the order has not been processed. Only when the order is processed, the relevant email action will be triggered. Please wait patiently.

No, the order has been marked as shipped, so your order description has been processed and may have entered the final transportation link. Refunds are not allowed if you cancel the order at this time!

After the order is submitted, we may need 1-2 days for pre-processing. At this time, you can submit a request to cancel the order or contact our service email to handle the refund.

Please be assured if you purchase our product is not in stock. Then we will proactively contact you to exchange for other styles or refund!

*Isn’t there a question you want here? Please submit your request on the right*

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